EMMANUEL ALBA | DEFINITIVE WEBSITE

A Personal Web Magazine of a Call Center Human Resource Officer

Human Resource: Recruitment Task



Recruitment Department of Six Eleven Global Services - General Santos City (L-R Emman Alba, Paula Jose, Salvador Paloma)

 I am such certain that HR Officer should possess an ability to be a good critic to pick people who really are perfect for the job. It’s not about faultfinding or about being perfectionist but it’s about being Right! I’m not just a critic but an adviser as well – especially in conducting job interviews.

With HR Kim Soren

     First week of June 2018, I was sent out on a “workcation” to General Santos City because one of the Recruitment Officers was on vacation leave – took over for a moment.
 Being a Special Workforce for the Recruitment Department, I just like what I do!


with Admin Marj, HR Donna Mel and Recruitment Staff Paula Marie








Read more »

My Six Eleven Global Services' Christmas Party 2017

Like the usual shift of duty, still I was into Human Resource task showed up very early to facilitate the Registration Process and to welcome everyone to the party at WAV Entertainment Central along Ponciano Street., Davao City. It was just another blast intended for Six Eleven Global Services and really an event that proves a fact that BPO industry is for the “young ones”. The Food and Club @ WAV Entertainment Central bestowed enough to everyone's activities during holidays. Six Eleven party-goers were obviously noticeable on the dance floor and at the bar sipping some beer. The dance showdown by Agents and Team Leaders was such one of my most-liked happenings during this 11th year Christmas & Thanksgiving Party last December 16, 2017! Majority of the Six Eleven people prefer to have this kind of celebration compare to the Glam Partying last year which was a big Masquerade Ball in Pinnacle Hotel of Davao City. It is that, Admin & HR Department consider the decision of the many on where and how we celebrate Events!
Personally, I was just overwhelmed by the appreciation of everyone who was there inviting me to join their table and have me on the dance floor having fun even though I’m not really into dancing. I joined them all and some requested if they could have selfie with their Sir Emman Alba. Selfies and Groufies were everywhere as everyone’s accustomed with their own hash tag to post their social media accounts. This time, I missed to have selfie with our Call Center Director Sir William Wijangco (unlike 3 years in a row - 2014, 2015 & 2016). The best selfie I had was with Madam Joji Iligan Bian, the Chairman of the Board of the JIB Group of Companies - where Six Eleven Global Services belongs. Such an overwhelming thing for me was when Maám Joji mentioned my name and posed for a selfie with me and our Admin Head Maám Anafloresa Gelbolingo. I think there’s something in my name that is memorable in Maám Joji Ilagan’s end, as everytime she meets me “she mentions my name”. I could still remember during her birthday celebration last July 2017 when I was one of the Birthday Flowers; she also mentioned my name when I offered her flowers. There was the Christmas Party of the JojiIligan Group of Companies when she also mentioned my name during our Groufie of Six Eleven Admin and HR Department. As simple as that, I consider myself a little bit imperative because she can remember me of “all her thousands people”, and now, I understand why people love her for that and I’m one of them.

That was the second time that Maám Joji declared another “14th month pay”for 3 years to 11 years of good service with Six Eleven Global Services’ people. Once again I’m one of the recipients of this exclusive company’s pay. I have received my two bi-monthly salaries, 13th month and 14th month pays in December to add-up my reserves. Máam Joji’s speech during the party was such to ponder about, humbling herself as a Messenger of her son Sir Mike Hao Bian, CEO of Six Eleven Global Services.
I certainly had so much fun during this 4th time I have with my company year-end celebration especially being with HR Head Maám Marichelle Sabio and my department’s colleagues on the floor dancing and sipping a little. I had a little rave with our Finance Head Sir Allan Christopher Mamaed, my Six Eleven best buddy Accounting Staff Jared James Laforteza, Recruitment Officer Mohammad Muslimin, and HR Sir Ronald Oliveros. The program was hosted by Trainer Mc Jordan Costan, Agent Romnick Taganait and ATL Jethro Gerali. Vice Ganda look-alike were there doing stand-up comedy act which made the party more fun. One of the most anticipated portions was the yearly “12 Days of Christmas Raffle” and some were glad receiving their gadgets, appliances, gift certificates and other luxuries. Party games were enjoyable that everyone was screaming for their team/account/campaign to win; everyone was prepared for their Party’s OOTD (outfit of the day) as it was really a big bang once again for Six Eleven Global Services.
Just another year to be thankful for, as everyone was so amazing even though we have diverse tasks in our company. To my HR Familly headed by Maám Marichelle Sabio, HR Sir Ronald Oliveros, HR Maám Christine Mae Mecina, HR Maám Rose Ann Mabayao, HR Maám Jane Camille Paguia and HR Maám Sheila Casidsid and HR Maám Ma. Donna Mel Olan-olan, “I’m happy to have you around with oneness of thought we’ve made it great”! To Maám Anafloresa Gelbolingo, Maám Marilou Arcega and Maám Febie Jane Adajar, “You have essential role to everyone in our Admin Department”. Sir Allan Christopher Mamaed, Maám Elena Tatel, Maám Margaux Pescadero, Maám Jay Ann Calatraba and Sir Jared James Laforteza, “Thanks we always have great connection with monetary things”. To the Recruitment Department headed by Maám Vanisa Lenogon “I’m just here to help you out!” so with Sir Mohammad “Ham” Muslimin and Maám Andrea Mata. As this 2018 starts, I look forward for great things to happen.

Read more »

Human Resource: Payroll Timekeeping Task

       A monetary related task that I’m entirely into careful understanding as it's a big "key" for the accuracy of details to be expedited for Payroll's intent. Before finalizing the Timekeeping Summary, we at HRD(the Human Resource Department) carefully check and review if it’s already furnished because the Salary computation is very sensitive issue for everyone. Most of the employees are already aware of the amount that they are going to receive and have already tried to compute their own salary in advance. The slightest difference from their expected salary and actual Payslip might raise suspicion - which might lead to conflicts with the Human Resource, Employees and Accounting Department.
    In our company, the "Manual Timekeeping" has a lot of advantages in terms of accuracy for computation of some sort of charges like Lates, Absences, Overbreaks, Holidays, Overtime, Government Remittances and many more. I just believe that though there are a lot of new systems / software available everywhere - the automated payroll system, still we need to check manually how it works for our company’s end.
      Though our kind of payroll system is not that new, this is actually perfect as we have great Audit Department and Payroll Masters.
         Our Company's Bio-metrics Timekeeping System really suits my taste because I’m just sensitive and keen to details on Attendance Logs.

_____________________________________________
Photo below shows when I let the Team leaders check their emails for the sake of the Timekeeping Summary.... Posted it on our Media Tool!
Thanks to our Audit and Accounting Department:
To Sir Allan Mamaed, Maám Elena Tatel, Maám Margaux Pescadero, Maám Jay Ann Calatraba and Sir Jared James Laforteza.
Read more »

If Only I Could, an Apology

I may not be a celebrity to do this but I want to extend my deepest apology of being called a "grammar police" in your end in such a way that I was like hmm.......... or you have just considered me sarcastic in any way. As to consider my regretful acknowledgement of this offense, I hope that you will conclusively accept this - from the bottom of my heart because as of this moment, I still can feel the resentment in your end (don't know if this is the right word to describe for such, I apologize again.). It happened last July 2017 and seemingly up to this moment I'm suffering this kind of sentiment especially when I can see in your posts that relate on my end(or maybe I'm kinda paranoid, ain't ?).
You just don't know how I regret for that joke on email (as I considered) that has big of impact in your side. It started to ruin the friendship that I highly appreciated before that thing has happened. I thought it should have been fixed during the party in Ladislawa (Davao City) but turned out to be like cliff-hanger that we have not talked about it at all. What I'm afraid about is the so-called domino effect like some fake news that trend usually in social networking sites nowadays. How I wish I could turn back in time that we had some casual conversation which built a friendship, anyhow.
If you could only know how and what I feel everytime you have some words / posts that hint me or indirectly point towards me.
If you could only observe how I handle things rightfully in terms of "should be a reply / comment" in some cases.
If only you could recall the things we’ve done as colleagues before this mess happened.
If only I don’t have a strong personality, like a fierce one.
If only I could let you wear into my shoe, how should you feel?
If only you could recall the things you’ve done to me after that email joke.
If only you can see the inner side of me that may not be seen superficially.
If only you’ve known me even 10% as they say an audience impact.
         If only you know that it was "no offense meant".
If only you know me more.... and we know each other more... 
         If only ...

        I'm not actually doing this for some reasons except to let you know I'm sincerely apologizing for everything. I know that this won’t automatically be fixed but I’m hoping and praying to make it up to you somehow. I miss joking around with you Ma’am Jay Ann!



From Down Right to Left (Emman in Green, Jay Ann in Pink Red)
           




Read more »

Six Eleven Global Services: My Designs

These Simple Designs are especially made, modified or enhanced by me in favor of Six Eleven Global Services and Solutions for the Flyers, Stickers for Giveaways/souvenirs, Tarpaulins, Online Ads and many more! Six Eleven Global Services usually approves such simple designs like the following: Updated 02|25|2016


This has only been modified, I only have little effort extended to this!







Read more »

Jobfair with Congressman Koko Nograles

              One of my favorite HR tasks is the Recruitment Activity especially when it is held outside our office as aside from a tough decision process into serious creativity of hiring people, I can have some knowledge by getting ideas from applicants and help out them for possible opportunities. I consider Congressman Jericho "Koko" Nograles as one great philanthropist for this endeavor of accustomed Jobfair here especially in Davao City by which everyone is welcome for such! He is really one of the people I look up to.

Click Below - the cherished caught moments link.:
Nograles Photo




Read more »